By accessing our website, purchasing our products, or booking our services, you agree to these Terms & Conditions. If you do not agree, please do not proceed with any purchase or booking.

These Terms apply to (1) wedding websites, (2) wedding invitations/stationery (printed and/or digital), and (3) digital wedding templates, bundles, and downloadable resources offered by Sobre PH.

• Prices are listed in PHP unless stated otherwise and may change without prior notice.
• Installment/payment plans (if offered) must be paid on schedule. Discounts usually apply to one-time payments only unless stated.
• Payments are processed via our payment provider (e.g., Xendit/Stripe). We do not store full card details.
• Unpaid balances may pause production, delivery, or publishing until settled.

Appointments are subject to availability. Please be on time. If you need to reschedule, kindly notify us at least [24–48 hours] before your schedule. No-shows may forfeit the slot and require rebooking.

• Digital products (downloads/templates): due to the nature of instant access, all sales are generally final and non-refundable once delivered or downloaded.
• Services (design/web): downpayments or deposits are generally non-refundable once work has started.
• Printed items: once approved for printing or production begins, orders cannot be cancelled or refunded.

If an error occurred on our end, we will work with you to resolve it (e.g., corrections, re-export, or replacement as applicable).

• Please review all names, dates, spellings, and details carefully before approving.
• After approval, any additional changes may be subject to extra fees depending on scope.
• For print orders, approval means you confirm the final layout for production.

Turnaround depends on the package, workload, completeness of your submitted details/files, and response time for approvals. Delays caused by late submissions or incomplete information may affect delivery timelines.

• Delivery times vary depending on courier and location.
• Color may vary between screen and print due to monitor/printer differences.
• Once shipped, delays caused by couriers, weather, or force majeure are outside our control, but we will assist in tracking.

If your website includes RSVP/guest management, we process guest data only to deliver the RSVP feature and share responses with the couple/client. We do not sell guest information. Please refer to our Privacy Policy for more details.

• All designs, templates, and files remain the intellectual property of Sobre PH unless otherwise stated.
• Digital templates are for personal use unless you have written permission for commercial use or resale.
• You may not redistribute, resell, share, or upload our digital files to public sites/groups.

To the fullest extent permitted by law, Sobre PH is not liable for indirect or incidental damages, including delays caused by third parties, platform outages, or errors in information provided by the client. Our maximum liability is limited to the amount paid for the specific product/service.

We may update these Terms & Conditions from time to time. The latest version will be posted on our website with a revised “Last updated” date.

Questions about these Terms? Contact us at [email protected].